Management Information System and Competitive Advantage
نویسندگان
چکیده
منابع مشابه
Redefining the Information Management Landscape for Competitive Advantage
For decades, companies have embraced technology designed to aid them in strengthening their customer relationships. Traditionally, companies interacted with customers and managed these important relationships via customer relationship management (CRM) systems. But because a plethora of systems used in other parts of the business also contained important customer information, organizations began...
متن کاملBusiness Performance Management for Competitive Advantage in the Information Economy
The article provides an overview of BPM (Business Performance Management) concepts and components and then benefits, challenges, and critical success factors. The results presented in this paper are based on a survey that was conducted in 2009 among 176 companies operating in Silesian region in Poland, as well as interviews with BPM experts, including end-user organizations, BI consultants, ind...
متن کاملEmployee relationship management ラ Realizing competitive advantage through information technology?
Employee relationship management (ERM) constitutes an emerging trend of managing human resources by building and maintaining individualized and mutually valuable relationships with employees based on information technology. However, given the early and still emerging state, there is little knowledge and agreement regarding ERM. Hence, the current paper attempts to clarify the concept and derive...
متن کاملCompetitive Advantage of Knowledge Management
IntroductIon Knowledge management has been proposed as a fundamental strategic process and the only sustainable competitive advantage for firms (Grant, 1996; Davenport, 1998). A key to understanding the success and failure of knowledge management efforts within organizations is the ability to identify the relevant knowledge to manage and to extract value out of this knowledge. In the last decad...
متن کاملClarifying the Effect of Porter Greening the Competitive Advantage in the Marketing Process by Emphasizing the Marketing Information System and Information Behavior (Case Study: Oil Industry)
Objective: Study clarifies the effect of greening Porter's competitive advantage in the marketing process by emphasizing the marketing information system. Method: Study used applied developmental and qualitative method. Population included experts and marketing and environmental experts of oil companies, from which 13 samples were selected by targeted snowball method for semi-structured intervi...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Mediterranean Journal of Social Sciences
سال: 2015
ISSN: 2039-9340,2039-2117
DOI: 10.5901/mjss.2015.v6n1p204